National COVID-19 helpline for the elderly in QatarElite
The Ministry of Public Health remains committed to maintaining the health and safety of the elderly in Qatar. That’s why it has established a call centre at the National COVID-19 Contact Centre (16000). This call centre is free to use and is dedicated to answering questions and inquiries related to the COVID-19 virus and to assist the elderly aged 60 and above in accessing a range of key services.
How to use the service
- Call the National COVID-19 Helpline at 16000.
- Enter #1 for Arabic or #2 for English.
- In the next menu, enter #3 for an urgent consultation at the Hamad Medical Corporation
- Then enter #1 and request for the Elderly Care Services (Geriatrics) where you can talk to an expert to get advice and guidance.
The service is available from 8 am until 3 pm from Sunday to Thursday. Friday and Saturday: closed